Refund policy – Buddhas&Energy

Return Policy

We’re bummed if you’re not 100% satisfied with the items you received, and we gladly accept returns within 15 days of receipt for most items in new condition .

We attach importance to the quality of product and services, so before sending the parcel out, we have to check the product twice again and packa

1. Please contact Customer Service on our site, indicating the item(s) you would like to return and the reason.

2. After receiving return instructions from us, please package up the item(s) to be returned with the original packing.

3. Drop off your package at the local post office.

4. Most returns are processed within 5 business days after we receive your package. We’ll issue the refund to your wallet if we are not otherwise informed to refund to your payment account in advance. Wallet balance can be used on your next purchase or be withdrawn to your payment account. Once your refund has been issued, you will receive a confirmation email.

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Return Conditions

1. Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.

2. Items with non-returnable marks and free gifts cannot be returned.

3. We do not accept returned items that have been sent back without proper returns requests.

4. We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.

5. Please be sure to double-check your returns before shipping them out. We are not responsible for the return of non-Aetheris products .

Note: The original shipping fee and Shipping Guarantee are non-refundable.

1.How to deal with, If the item is defective?
We are sorry that the item is defective, and we will actively deal with such incidents. we also need your help.

First: If the item is defective, please notify us within 3 days of delivery.

Second: please shoot the picture of the item is defective, and then send the picture to us by email, so that I could submit them to our Technical Director, after she check and agree, we will add the news to your next order for free.

Third: if we could not Identification. All items must be returned in their original condition, in order to qualify for a refund or exchange of goods. The buyer is responsible for all shipping costs incurred. But in order to compensation for the loss of customers, through our assessment, we will give your some more discounts on the next order.

2. Return or cancellation policy with cooling off period (a time-frame in which the customer may return the goods they have purchased without giving any explanation)
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason. No restocking fee to be charged to the consumers for the return of a product.

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